Site Unavailable Due to Maintenance

To our valued customers,

We are currently undergoing routine maintenance and system improvements to better serve our customers.

If you have an immediate customer service need, email us or call us at 703-750-1000.
Other contact information are provided below.


Thank you.

Washington Gas
Natural Gas. Efficient by Nature.


Contact Us

If you smell gas, or if you have an emergency involving natural gas, leave the area immediately, and call 911 or Washington Gas at 703-750-1400 or 800-752-7520.


Customer Service Contact Information

    Gas Emergency Line - 703-750-1400 or 800-752-7520
    Customer Service & Billing Inquiries: 703-750-1000

    Monday-Friday, 8 a.m. to 9 p.m. and Saturday, 8 a.m. to 4:30 p.m.
    (except major holidays)

    Automated Self-Service Line: 703-750-7944
    Telecommunication Relay Service/TTY/TTD: 711 or 800-735-2258


Customer Service Walk-In Offices

1100 H Street , NW, Washington, DC 20080 First Floor
Hours: Monday to Friday, 8 a.m. to 4 p.m.

3101 Martin Luther King Jr. Avenue, SE, Washington DC 20032
Hours: to Friday, 8 a.m. to 4 p.m.

1800 N. Market Street, Frederick, MD 21701
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.

350 Hillandale Lane, Winchester, VA 22602
Hours: Monday to Friday, 7:30 a.m. to 1 p.m.; and 2 p.m. to 4:30 p.m.

WGL Holdings, Inc. Corporate Office
101 Constitution Avenue, NW Washington, DC 20080

Washington Gas Damage Prevention Hotline: 800-428-5364
Washington Gas has set up a toll-free telephone number
for customers and excavators who can now dial 1-800-428-5364 with issues, complaints or compliments about Washington Gas' performance at excavation sites.

Media Contact Information
24-Hour Media Contact Number: 202-624-6334

Director - Corporate Communications
Ruben E. Rodriguez
Phone: 202-624-6620 (office)
Email: rrodriguez@washgas.com