Pay By Phone

Rather manage your account by phone?

Call our automated Special Services line at (703) 750-7944 to pay your bill, request a duplicate bill, get account information or request payment arrangements.

Convenience is a mere phone call away.

Call 703-750-7944 anytime day or night. After making your language selection (English or Spanish), simply enter your ten-digit Washington Gas account number, then:

Press 1 to make a payment by check at no charge, or pay by credit (Visa, MasterCard, Discover) or debit card (Star, Pulse, NYCE) for a small convenience fee.

Press 2 to get account information, verify a pending payment, check the last payment posted, cancel a payment, or request a duplicate bill.

Press 3 to request payment arranagements or enroll in the budget plan.

Press 4 to get a list of payment locations, update your telephone numbers, or request a letter of credit.

Credit and debit card payments are processed by Online Resources. For this service, they charge a $4.55 convenience fee.

NOTE: Web and phone self-service options are limited to bill payment for Frederick or Shenandoah customers.

• Frederick Gas customers click here or call (800) 365-9900.  For check payments, call (301) 662-2151.

• Shenandoah Gas customer click here or call (800) 669-2900.  For check payments, call (540) 869-1111.